2023 Trainers' Showcase

The Trainers' Showcase is back! Join us for this two-day conference where we'll network, learn from colleagues around the state, and have fun! The conference will take place on October 18th and 19th at the Crowne Plaza in Seatac. Registration includes meals - and we'll be eating good!

Come hear presentations from your peers across the state addressing today's hot training topics. Past attendees have frequently told us that this was their favorite WSTIP-hosted event. Not only was it fun, but they were able to take back to their agencies tidbits and training that they could actually use. Join us!

The conference agenda is below.



Trainers, human resources professionals, transit supervisors, and anyone else interested in transit training topics. 



Registration is $150 per person. To register, login to WSTIP Learns. 

For information regarding RTAP scholarships for this event, please contact Marianna Hanefeld at HanefeM@wsdot.wa.gov.



For information regarding registration or workshop content, please contact Laura Juell (laura@wstip.org). Laura can be reached at (360) 786-5049 at the Washington State Transit Insurance Pool.



Please let Laura know if you do not plan to attend after registering. Cancellations made more than a week in advance will receive a full refund.


October 18


8:00 – 9:00 am


9:00 – 9:45 am

Welcome & Introductions

Scott Deutsch, CTRAN

Todd Iddings, WSTIP

10:00 – 10:45 am

Claims Presentation

Robyn Galindo, WSTIP

11:00 – 12:30 pm

TrackIT’s eLearning Platform and “Don’t Be Like Rick”

Matthew Parker, Intercity Transit


Centralize your training and documentation in one place with TrackIt. Using screen recording software you can create your own unique training and place it on the eLearning platform. Matt will showcase the “Don’t Be Like Rick” series of training videos as well as discuss reality versus perception in effective training.

12:30 – 1:30 pm


1:30 – 2:00 pm

TPE Training

Robert Matthews, WSDOL


Robert will provide an update on the TPE training as well as discussing WSTIP’s partnership with DOL to provide the training.

2:15 – 3:00 pm

Motivational Ice Breakers

Tom Cowan, Margie Tsuffis, Skagit Transit


Motivational and educational icebreakers can be used in any training situation. Use these to start the day, get the class refocused, and battle after-lunch comas!

3:15 – 4:15

Human Trafficking

Jodi Godfrey, CUTR


Jodi will describe currently available human trafficking awareness training and resources in addition to presenting a newly developed template for human trafficking response procedures that transit agencies can adapt and adopt at their agency. This template was developed for transit agency use throughout the nation, in collaboration with Truckers against Trafficking, Bussing on the Lookout, and the Florida Department of Transportation.

4:30 – 5:00

Maintenance Training Program

Marcus Gonclaves, CTRAN


Marcus will be covering many different aspects of CTRAN’s maintenance training department, including the very successful apprenticeship program that covers facilities, fleet mechanics, and body repair. He’ll be discuss the many different technical training courses that he has built in-house and trains all three groups on, including outside vendor-supplied training. Safety, OSHA, CDL, and coach familiarization training will also be discussed.

5:30 – 7:00



October 19


8:00 – 9:00 am


9:00 – 10:00 am

Mobility Device Securement Course

Ken Reed, OTRP

This course provides participants with tools and skills to best secure and transport diverse mobility devices (beyond the institutional wheelchair) and the passengers that use them.  It is designed to help them think creatively and make good judgments in less than ideal situations.  The participant is exposed to video of actual incidents and the consequences of not properly securing these devices as well as introducing them to the latest equipment and best practices in the industry.

10:15 - 11:15 am

Refresher Training in LMS

Tracy Stephens, Grant Transit


Tracy has been creating and publishing refresher training in Absorb LMS. She will present on how she creates and uses the training.

11:30 – 12:30 pm

Partnerships with Outreach Groups that Support Transit

Trina Wiswell, Pierce Transit


Today’s transit agencies navigate so much more than just roadways. Learn how Pierce Transit is working with community outreach groups and conducting training to respond to social issues in Pierce County.

12:30 – 1:30 pm