Employment Opportunities
Claims Specialist 2
Post Date: Wednesday September 30, 2026
First Review of Applicants: After 5:00 pm (PST), Sunday October 18, 2026
Close Date: Continuous
Anticipated First-Round Interviews (Zoom): October 26 and October 27
Anticipated Second-Round Interviews (In person): November 5, November 6, November 7 (Saturday)
Anticipated Start: November 30, December 7, or December 14
Click here for full job description.
New Hire Starting Salary Range: $94,339 to $104,596
Salary Range: $94,339 to $120,026 (8 step salary scale)
This recruitment will remain open until the position is filled. First Review of Applicants to be after 5:00 Sunday October 18, 2026. The hiring authority reserves the right to make a hiring decision at any time after the first review date. It is in the applicant's best interest to submit application materials prior to the first review date.
EMPLOYEE TO WORK PRIMARILY FROM A HOME OFFICE (SEE HYBRID WORK SECTION BELOW).
EMPLOYEE MUST RESIDE IN WASHINGTON STATE.
Summary:The position works in the claims department of a public entity risk pool and provides claims handling, management, oversight, direction, support, and administration. Work is performed following established procedures, policies, and general directions. If you are a person that wants to make a positive difference in your state and community, have a positive attitude, can analyze unique events, is organized and task-oriented, thrives in a fast-moving and ever-changing environment, has strong customer/claimant-service and interpersonal skills, a calm demeanor, integrity, works well independently and in a remote group setting, and a solid work-ethic this could be your new workplace! WSTIP’s office is in Olympia, WA. The focus is on auto physical damage, auto liability, general liability, property, Med-Pay, underinsured motorist claims, and subrogation. Some travel is required.
Required: Four years of work experience in a professional and/or academic environment. High school diploma or GED. Possession of Washington State driver’s license. Ability to learn and utilize WSTIP’s Risk Management Information System (RMIS, currently Origami Risk). Demonstrated ability to coordinate daily activities to meet schedules/deadlines and complete assigned tasks. Intermediate proficiency in Microsoft Office products including Word, Excel, and Outlook.
Desired: Two years of experience in one or a combination of the following; auto liability claims, and/or property insurance claims adjusting, the legal field, insurance, risk management, or medical fields, and subrogation techniques and procedures.
Preferred: Adjuster, Legal, Paralegal certification or Risk Management or Insurance accreditation.
EMPLOYEE BENEFITS
WSTIP offers a competitive salary and an employee benefit package that includes health, dental, long-term disability, and life insurance. Retirement benefits are provided by the Public Employees’ Retirement System administered by the Washington State Department of Retirement Systems. WSTIP does not pay into social security but in lieu offers a 401A plan. 457 deferred compensation plans are also optionally available.
PAID TIME OFF
WSTIP utilizes a paid general leave bank (combo sick leave and vacation) with new employees earning 24 days per year. Eight paid holidays are also included (holidays not included: Martin Luther King, President’s Day, and Veterans Day).
OTHER
The first six to twelve months of employment represents an introductory (probationary) period to provide the opportunity for training and to evaluate performance for job suitability. Following the completion of the introductory period, employees are required to complete the Insurance Institute of America course AINS 101: Increasing Your Insurance IQ (WSTIP pays for the course).
HYBRID WORK
WSTIP strives to be creative and flexible in alternative work design, including offering hybrid work options in the form of telecommute and telework program. In a telecommuting arrangement, an employee is assigned workspace in the WSTIP office and, with approval, works one or more days each work week from a home office. In a telework arrangement, an employee utilizes a home office for the majority of their work. Employees that have telework arrangements will still need to come to the office from time to time, but an employee with a telework arrangement will have no designated workspace at the WSTIP office.
Generally, our workdays are 8am to 5pm, Monday through Friday. To learn the role and develop team cohesion, we expect new hires to receive up to 15 days of in-person training in Olympia, WA during their first six months of employment. Generally, this is scheduled in three-day blocks of time with the first three-day block aligning with one’s start date. Upon request, hotel arrangements for these sessions are available. The position also requires occasional overnight travel to meetings with WSTIP Members, WSTIP Staff, Board meetings, and/or for professional development. At the approved government rate of travel, WSTIP will reimburse the cost.
APPLY
You must complete and return the following:
• WSTIP’s application (must be signed). CLICK HERE for the application.
• Cover letter stating why you are interested in the position and highlight your relevant experience.
• Your resume. A resume will not substitute for completing the “work experience” section of the application.
• Please submit an original writing of any kind that provides a sample of your writing style and that you can explain the importance and significance of.
• Three professional references.
These items must be returned by email to: HireMe@wstip.org. You must send this information using your own valid email address where you can be contacted. Your package must be returned by 5:00 pm, Sunday October 18, 2026 to be considered during the first review.
WHAT TO EXPECT
Upon successfully passing the initial application stage we will select candidates for interviews.
We anticipate conducting first-round interviews (Zoom) on October 26 and 27.
Following first-round interviews we will conduct in-person interviews. Those selected for in-person interviews will be required to complete a behavior profile. We will then conduct an in-person panel style interview. The in-person interviews are November 5, November 6 and November 7 (Saturday). We offer a Saturday option knowing it can sometimes be difficult for candidates to take time off during their normal work week. Feedback from prior hiring at WSTIP has confirmed this Saturday option was appreciated. Working a Saturday is not a normal thing for us at WSTIP, we do this to help us and candidates during the recruitment process.
Following the in-person interviews, we may extend a conditional job offer to a selected candidate. After the candidate has accepted the conditional job offer and as part of the pre-employment process, we will perform a comprehensive criminal background check, verify prior employment, verify education/credentials, and contact the three professional references the candidate provided us in their application packet.
We will refrain from contacting your current employer until expressly permitted by you. However, we will not finalize the offer until this reference is checked. It is also our preference to speak to the candidate’s current and/or last Supervisor.
WSTIP follows the requirements of the “Fair Chance Act”, RCW 49.94. We will not inquire about an applicant’s criminal record until after we determine an applicant is otherwise qualified for the position for which the applicant applied, except as allowed under RCW 49.94.010 (4). WSTIP is an equal opportunity employer.