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Above & Beyond Recipients


The purpose of this Above and Beyond recognition program is to recognize individual employees that go above and beyond their expressed job responsibilities during a significant event, demonstrating courage and heroism, or other extraordinary acts deserving recognition, resulting in a saved life or lives, and/or minimizing the impact of a loss to the agency or the public. 

Award Recipients

Lucas Hill, Whatcom Transportation Authority

On March 2nd, 2018, Transit Operator Lucas Hill was driving his bus on Interstate 5, in revenue service, with riders on board. His riders alerted him that a man on board appeared to be suffering a medical emergency. Operator Hill exited the freeway, pulled over at the first safe opportunity and quickly assessed the man’s condition.  Fearing he’d had a heart attack, Operator Hill began rendering aid. He contacted Dispatch, then while another rider was calling 911, Operator Hill performed CPR on the unconscious man. EMS arrived fairly quickly, while Operator Hill was still performing CPR. EMS took over from there, and eventually transported the man to the hospital. Happy to report that he is alive.  According to the EMS Captain on the scene, Operator Hill saved this man’s life, by keeping him alive until Emergency Medical Services could get there. 

It is worth mentioning that Operator Hill had received his CPR refresher training the night before this incident! 


Honorable Mention

Mike Ward, Whatcom Transportation Authority

WTA Operator Mike Ward has now trained two CPR students who have used this training to save a life (both of them WTA Transit Operators).  Mike's dedication to training and expertise to this subject is worth celebrating.  


Lucas Hill, Whatcom Transportation Authority





Jim Caveness, Island Transit

On Jan 10th, 2018, Jim was driving when he came upon the scene where a 16 year old boy had just been struck in an intersection by a car. The boy was lying on the ground face down but he was moving. The lady who struck the boy was outside of her car and going into hysterics. Upon approaching the scene, Jim assessed the situation and jumped into action. He positioned the bus in such a manner that no one else could access the scene at the intersection where the boy was lying on the ground. Jim laid on the ground next to the boy who had been struck to comfort him. While doing so the young boy informed Jim that he could not feel his legs. Jim comforted him by telling him that he was doing the right thing by not moving and that he would be ok. He told the boy that help was on the way.

Concerned for the woman’s state of mind Jim went over to comfort her while they were waiting for emergency services to arrive. The lady told Jim that she thought she had killed the young boy. Jim assured her that the boy was breathing and that he would be ok to get her to calm down. Jim then solicited coats including his own to place over the boy to keep him warm until help arrived. Jim remained on the scene until Emergency Services arrived. Just like business as usual Jim continued on his way unconcerned about being late for his next appointment.

Jim’s nerves of steel and his genuine compassion for the community are showcased here with his quick thinking and action oriented response.



Jim Caveness, Island Transit


Honorable Mention

Margaret Holly and Jeff Andrews, Community Transit

Margaret, a Customer Care Specialist, answered a phone call from a customer. The customer stated that he had seen a message that caused him some concern. The message was from a young person who was reaching out for help during a time of crisis.

Margaret took it upon herself to find the employee so they could help support the person in need. She reached out to our dispatch team and Jeff Andrews took the call. Between Margaret and Jeff, numerous calls were made to each other and the original caller until the correct employee was identified. The employee was relieved from duty and was able to reach out to their relative in time to prevent what could have been a tragedy. Margaret’s and Jeff’s steadfast determination to find the correct employee is appreciated.



Margaret Holly, Community Transit