Print Page | Contact Us | Sign In | Register
Supervisor School - Stepping Up to Supervisor
Tell a Friend About This EventTell a Friend

This is the first class of WSTIP's Supervisor School program, which is made up of four classes. Participants can take classes individually or take all four classes together. Upon finishing the four classes, participants will receive a certificate of completion. Supervisor School is made up of these classes: Stepping Up to Supervisor, Successfully Managing People & Performance, Strategic Tools for Effective Leadership, and Legal Issues for Supervisors.

When: May 27, 2020
8:30 - 5:00
Where: Pierce Transit Training Center
3720 96th St. SW
Lakewood, WA  98499
United States
Contact: Laura Juell
(360) 786-5049

Online registration is closed.
« Go to Upcoming Event List  

This course has been moved to an online format. Those who register for the course will receive an email from with instructions to access the online learning. Online sessions will take place on -


May 27th at 10am - 12pm

May 29th at 10am - 12pm

June 3rd at 10am - 12pm

June 10th at 10am - 12pm


Sessions will be recorded and distributed to those who are registered. 




A promotion to supervisor means taking on new responsibilities and acquiring new skills. The Stepping Up to Supervisor workshop is designed to teach new supervisors how to build trust, communicate with their staff, and deal with employee problems. Participants will gain an understanding of their new role, learn their leadership styles and discover the critical skills necessary to successfully lead their team. The session uses real world examples and issues to help new supervisors resolve problems. Topics include: • Understanding your new role • Gaining credibility with your employees • Providing expectations • Supervising prior co-workers and friends • The use of power and authority • Learning to communicate effectively • Common pitfalls to avoid


Those new to their role as supervisors will receive a rock solid foundation to the role of supervisor and be ready to take it on when they return to work. Veteran supervisors will be refreshed and re-energized by the useful tips and be armed with a different communication model.


Connie is a principle in Poulsen Management Training and Consulting, where she contracts with organizations as a professional speaker, trainer and consultant. Connie specializes in management and supervisory training. Connie enjoyed a 25 year career at Xerox Corporation. As an instructor at both Peninsula College and Olympic College, Connie develops and delivers seminars in management and supervision. Connie holds Bachelors and Masters Degrees in Business Administration from California State University, Long Beach. She also holds Marketing Management Certificates from Stanford University and Columbia University Graduate Schools of Business. She is a graduate of the University of British Columbia’s Executive Education seminar. Connie lives with her husband Soeren and their golden retrievers in Sequim, Washington.


The registration fee is $75 per person. The registration fee includes workshop materials, coffee, water, and snacks. Lunch will be on your own. Make checks payable to the Washington State Transit Insurance Pool.

For information regarding RTAP scholarships for this event, please contact Linda Howell at


The class will be held at the Pierce Transit Training Center in Lakewood. The Pierce Transit Training Center is located at 3720 96th St. SW, Lakewood, WA. The workshop will begin at 8:30 am and run until 5:00 pm. The registration fee includes materials and snacks. Lunch will be on your own.


For information regarding registration or workshop content, please contact Laura Juell ( Laura can be reached at (360) 786-5049 at the Washington State Transit Insurance Pool.


You may cancel your workshop registration without penalty up to May 20th, 2020.

Cancellations made after 5/21/2020 will be charged the full workshop fee. WSTIP may cancel the class if fewer than 12 people register for the course. If the course is cancelled, participants will receive a complete refund.