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CANCELLED - Supervisor School - Strategic Tools for Effective Leadership
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This is the third class in WSTIP's Supervisor School program, which is made up of four classes. Participants can take classes individually or take all four classes together. Upon finishing the four classes, participants will receive a certificate of completion. Supervisor School is made up of these classes: Stepping Up to Supervisor, Successfully Managing People & Performance, Strategic Tools for Effective Leadership, and Legal Issues for Supervisors.

 Export to Your Calendar 10/7/2020
When: October 7, 2020
8:30 - 5:00
Where: Map this event »
WSTIP Office Conference Room
2629 12th Ct. SW
Olympia, WA  98502
United States
Contact: Laura Juell
(360) 786-5049

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Unconventional times call for extraordinary leadership skills and courage. In 2019 and beyond, transportation professionals have a unique opportunity to move into a very influential role; developing others through strategic coaching influence. This session offers a new strategy to those tasked with motivating, changing and effectively leading others; a powerful and proven solutions-based coaching approach. Participants will learn coaching solutions to the most common dilemmas facing today’s supervisor or manager. This interactive session will introduce four stages of developing peak performance and how to resolve resistance at every stage. Each participant will walk away with an authentic coaching approach based on real values and in a language we can all understand.


This class is for new and veteran supervisors who would like to learn strategies for coaching.


Mark (Marcus) Mann is an award winning teacher, performance coach and negotiator in the public and private sectors. He shares his talents through team-training and individual coaching; offering skills in change management, unconventional leadership, and how to create a culture of high morale and safe solutions. Marcus is a former Director of Employee Development, FBI Academy Graduate (NA Session 211), Collegiate Instructor of the Year (2005), and he led the Hostage Negotiations Team in Washington State for many years. After 22 years of public service and training, he’s adapted behavioral and organizational psychology to his current role as Principal for Sound Predictions LLC. He’s known for his high energy, humorous and pragmatic facilitation; offering authentic leadership skills with immediate applications to the real world.


The registration fee is $75 per person. The registration fee includes workshop materials, coffee, water, and snacks. Lunch will be on your own. Make checks payable to the Washington State Transit Insurance Pool.

For information regarding RTAP scholarships for this event, please contact Linda Howell at


The class will be held at the WSTIP office in Olympia. WSTIP is located at 2629 12th Court SW Olympia, WA 98502. The workshop will begin at 8:30 am and run until 5:00 pm. Lunch will be on your own.


For information regarding registration or workshop content, please contact Laura Juell ( Laura can be reached at (360) 786-5049 at the Washington State Transit Insurance Pool.


You may cancel your workshop registration without penalty up to September 30, 2020.

Cancellations made after 10/01/2020 will be charged the full workshop fee. WSTIP may cancel the class if fewer than 12 people register for the course. If the course is cancelled, participants will receive a complete refund.