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Supervisor School Part 1 - Stepping Up to Supervisor - New Location!
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This is the first class of WSTIP's Supervisor School program, which is made up of four classes. Participants can take classes one at a time, or wait until fall 2019 to take all four classes together. Upon finishing the four classes, participants will receive a certificate of completion. Supervisor School is made up of these classes: Stepping Up to Supervisor, Successfully Managing People & Performance, Strategic Tools for Effective Leadership, and Legal Issues for Supervisors.

When: January 17, 2019
8:30 - 5:00
Where: Olympia Center - Meeting Room 102
222 Columbia St. NW
Olympia, WA  98501
United States
Contact: Laura Juell
(360) 786-5049

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A promotion to supervisor means taking on new responsibilities and acquiring new skills. The Stepping Up to Supervisor workshop is designed to teach new supervisors how to build trust, communicate with their staff, and deal with employee problems. Participants will gain an understanding of their new role, learn their leadership styles and discover the critical skills necessary to successfully lead their team. The session uses real world examples and issues to help new supervisors resolve problems. Topics include: • Understanding your new role • Gaining credibility with your employees • Providing expectations • Supervising prior co-workers and friends • The use of power and authority • Learning to communicate effectively • Common pitfalls to avoid


Those new to their role as supervisors will receive a rock solid foundation to the role of supervisor and be ready to take it on when they return to work. Veteran supervisors will be refreshed and re-energized by the useful tips and be armed with a different communication model.


Connie is a principle in Poulsen Management Training and Consulting, where she contracts with organizations as a professional speaker, trainer and consultant. Connie specializes in management and supervisory training. Connie enjoyed a 25 year career at Xerox Corporation. As an instructor at both Peninsula College and Olympic College, Connie develops and delivers seminars in management and supervision. Connie holds Bachelors and Masters Degrees in Business Administration from California State University, Long Beach. She also holds Marketing Management Certificates from Stanford University and Columbia University Graduate Schools of Business. She is a graduate of the University of British Columbia’s Executive Education seminar. Connie lives with her husband Soeren and their golden retrievers in Sequim, Washington.


The registration fee is $75 per person. The registration fee includes workshop materials, coffee, water, and snacks. Lunch will be on your own. Make checks payable to the Washington State Transit Insurance Pool.

For information regarding RTAP scholarships for this event, please contact Linda Howell at


The class will be held at the Olympia Center in Olympia. The Olympia Center is located at 222 Columbia St. NW Olympia, WA 98501. The workshop will begin at 8:30 am and run until 5:00 pm. Parking is available at the Olympia Center. Attendees will need to go inside the building and ask for a parking pass. Lunch will be on your own.


For information regarding registration or workshop content, please contact Laura Juell ( Laura can be reached at (360) 786-5049 at the Washington State Transit Insurance Pool.


You may cancel your workshop registration without penalty up to Thursday, January 10, 2019.

Cancellations made after 01/10/2019 will be charged the full workshop fee. WSTIP may cancel the class if fewer than 12 people register for the course. If the course is cancelled, participants will receive a complete refund.