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The ASK Transit Research Program is ran by WSTIP on behalf of WSTIP and WSTA members. Transit agency personnel may pose a question that WSTIP will facilitate getting the answers from 15 other transit agency members. The asking party receives a neatly compiled report, including sample policies and documents when applicable to the question. The question and answer cycle takes five to seven days. WSTIP maintains the ASK groups, asks the questions, coordinates/tracks responses (if necessary following up to get answers), and returns the information to the asking party. Here is a sample of a completed ASK Transit report. Completed ASK Transit reports are compiled and kept in the ASK Transit library on the WSTIP website. This library is searchable and we encourage members to search for their new question to ensure duplicate questions are not asked. There is an Acceptable Use Policy related to ASK Transit reports. WSTIP has been running this program since 2005.
In 2015, WSTIP processed 137 ASK Transit questions producing 137 reports. The top three categories of ASK Transit questions are categorized as operations, human resources, and finance. Other ASK Transit category groups include: safety/training/risk, marketing, vanpool, administration, paratransit, and information services/technology (IT). We do not expect every agency to answer every question. However, this much utilized program has an incredible response rate with an average of 87 questions being answered by each transit agency participating.